Telephone Call recording software | Call Quality Recording System:
RECORD.PLAY.ARCHIVE.
Does your business need to adhere to both corporate and governmental regulations? Are you trying to enforce compliance and mitigate risk throughout your organisation? Do you want to improve and maintain call quality? How can you do all that with a low IT TCO?
CTS offers a variety of cost effective telephone call recording software, easy-to-install, designed to address the unique requirements of small,medium and large size organisations alike. Whether your site is a smaller call center, back office, trading floor or branch office or a muti-hundred seat operation, we can offer a NICE Call Quality Recording System that will empower your organization to simply and efficiently record, archive and play customer phone interactions. Based on NICE’s advanced and proven recording technology, the NICE telephone call recording software ensures quality assurance monitoring, liability call recording and/or regulatory compliance.
By using one of our Nice Call Quality Recording System, enterprises can improve agent scheduling and streamline their operations, boost customer satisfaction and agent morale while dramatically reducing hold times, reduce its contact center operating costs, improve call quality, expand its call recording capacity and improve agent coaching for performance improvement and greater efficiency.
For more information on available solutions that best fit your needs please select below:
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Introducing
NICE Perform eXpress
A cost effective, easy-to-install call recording solution designed to address the unique requirements of small and medium-sized sites. Whether your site is a smaller call center, back office, trading floor or branch office, NICE Perform eXpress empowers your organization to simply and efficiently, record, archive play customer phone interactions. Based on NICE’s advanced and proven recording technology, NICE Perform eXpress ensures liability call recording and regulatory compliance.
 Nice Perform eXpress Online Demo
Nice Perform eXpress Brochure |
