ShoreTel's business communications system delivers voice, unified communications (UC), and contact center capabilities to enterprises of all sizes. It combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems
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This guide describes how ShoreTel®'s uniquely distributed architecture hosts a rich feature set and highly reliable voice services. Read More (PDF) » |
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Maximizing customer satisfaction in the virtual call center. The virtual contact center is now a reality with this full-featured contact center solution. Read More (PDF) » |
| 1. Scalability 2. Reliability 3. Availability 4. Ease of Management |
5. End-user Productivity 6. Total Cost of Ownership 7. Customer Satisfaction |
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The IP 565g provides six line appearances, color-lit line buttons, a rich backlit color display, and a Bluetooth interface that lets users connect with Bluetooth headset for hands-free calling. View Product Sheet » |
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The IP 230 is a three-line phone tailored for
knowledge workers, salespeople and general users
who rely on telephone communications. View Product Sheet » |
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Operators and assistants
have at-a-glance presence information and fast,
one-button feature access with the only IP-based
button device on the market. View Product Sheet » |
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